Delivery Information

Since our inception we have sold watches and shipped to over 35 countries world-wide, due to the nature of our business we have long established relationships with several courier companies and hold accounts with each of these.

When buying an item on the internet delivery and shipping can sometimes be a worry for any potential customer. We fully understand and appreciate this; each delivery is customized to the individuals needs and requirements. Thus, insuring a first-class service from initial purchase point right thru until delivery.


From within the UK


Items purchased within the UK will be sent via Royal Mail insured special delivery, usually on the same day of purchase if before 4pm. Royal Mail offers a safe, reliable service and allows us to provide our customers with tracking numbers, so you can follow your parcel to your door.




International Shipping would usually be via Royal Mail tracked and signed for delivery,


However, we hold FedEx, DHL and UPS accounts so if we feel you would benefit from one of these we will let you know in due course alternatively if you would prefer one of those services please let us know in advance.


Please Note: For items purchased for outside the European Union (EU), delivery will be subject to a customs check which may cause a slight delay in the delivery of your item. This is unfortunately a process than cannot be avoided. Additionally note, Hadleigh & Royal are not responsible for any additional custom charges. If you are unsure about whether these charges might apply to your order, you should contact your local tax or customs office for further information